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Frequently Asked Questions

Do you offer web hosting + maintenance?

Sure do – we can offer to host your website(s) and tie it in with our maintenance plan for a discounted monthly or annual rate. Contact us for a quote!

Are there any set up or cancellation fees?

Nope! There are no setup costs and should you ever need to leave the plan, there are no cancellation fees. And the door is always open should you ever leave and decide to come back to the plan.

What happens if I pass on your plan?

If you decide to decline our maintenance plan, there’s a lot that can go wrong. Here are the top reasons I recommend you make sure your website is maintained:

  • The site will not be optimized which leads to poor performance, slow loading times and a gradual loss of Google SEO rankings.
  • The site’s tools, plugins, themes and WordPress itself will quickly go out of date which is the #1 leading cause of website hacks. It’s incredibly important to keep ALL your website tools and plugins up-to-date.
  • You’ll have no backups or restore points so if the site gets hacked or breached, you could lose all your content, pages and Google ranking.
    You won’t get a monthly report overviewing your site traffic, page views, etc.
  • Most importantly, you won’t have us as your trusted webmaster to assist you with quick updates, tweaks, website issues, etc. Often you’ll have to try getting a hold of your hosting company for any assistance.

Does my monthly update time roll over?

Negative on this one, ghost rider. The retainer of hourly updates is just covered for that month.

What if my site gets hacked while on the plan?

If your site should get compromised while you’re on the plan – we’ll take care of cleaning the site and getting everything squared away with Google at no extra cost to you. But have no fear; to date – we’ve had ZERO hacks or breaches with any sites on our maintenance plan.

What if I have updates that require more than 1 hour?

We’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate.

What if I pass on the plan and my site gets hacked?

We can take care of getting the site cleaned for an initial cleanup fee of $250 then we can immediately get your site on our monthly plan to make sure it remains clean and protected from hacks.

How fast do you get to the monthly updates?

We’re pretty darn quick around these parts. We try to get to updates within 24-48hrs. As a monthly client, you always get top priority compared to clients who aren’t on the plan.

Some recent work

Here are some companies we have done plenty of work for and are extremely proud of showing the creativity involved. Check them out for yourself.

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